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Parallels Business Automation

Parallels Business Automation is a complete billing and business support system (BSS) designed for the unique needs of service provider revenue generating activity.

Specific service gateways provide external systems integration points for domain registration, SSL certificates, payment gateways, fraud detection, provisioning systems, and manually delivered services. Branded reseller support, promotions, and detailed reporting are available to support your marketing efforts.

Focus on Your Service

Focus your technical staff on revenue generating activity and service differentiation not an in-house developed billing system that does not drive your business. Instead leverage Parallels' expertise and economies of scale which supports over 700 service providers with over 350 dedicated software developers to the Parallels Automation product line.

Gain Flexibility

Parallels Business Automation gives service providers the ability to develop creative business models. Your creativity is the limit not the billing system. With Parallels Business Automation service providers have the capability to support unlimited hierarchical resellers each with individual custom branding.

Increase Customer Retention

Service providers can mine their existing customer base to uncover additional revenue opportunities for service upgrades and cross selling. The marketing functions within Parallels Business Automation make it easy to communicate to your customers engaging them more frequently on targeted topics that are relevant to them.

Features

Parallels Business Automation software delivers a system consisting of several core "engines". Each engine powers features that can be used as is or replaced with a custom solution.

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Reporting Engine