Why MessageWire?
Our clients choose us for our top quality products, personable and knowledgeable staff, and economic value. Our difference is based on the following factors:
- Comprehensive portfolio of service offerings
- Experience providing hosted services
- Customer-friendly business practices
- Partnerships with the right providers
Comprehensive Portfolio
We have the most comprehensive portfolio of service offerings on the market. From email to mobile messaging to video conferencing, we have your communications needs met. We view our job as making sure that you have the best portfolio of services available to you to run your business.
Experience Providing Hosted Services
Our company may be new, but we have dozens of years of experience in the hosting industry. Our solid background in providing superior customer service and offering multiple services online means that your business can solidly rely on MessageWire to provide you with reliable, scalable business services.
Our business uses state-of-the-art hardware and software to ensure that your services are never interrupted and that you won't have to worry about backup procedures or other types of technology headaches. We take care of making sure that your calls go through, your messages are received, and that your staff has the tools that they need to effectively work together.
We host our business in maximum security data centers to ensure that your valuable customer data is protected. We pride ourselves on our consistent, reliable service and satisfied customer service record.
Customer-Friendly Business Practices
Just as in our previous companies, MessageWire is built on the premise of keeping open lines of communication between ourselves and our customers. We practice transparency in our business practices and keep our customers updated on all of our plans. We host open forums where we encourage our customers to freely participate in discussion about their service and experience with our firm. Our best feedback comes from our customer base, so we are more than happy to receive any and all input. Our customers' suggestions routinely shape our roadmaps for rolling out new services and we are always willing to explore the demands of our customer base. We encourage all of our contacts - customers, partners and prospects alike - to let us know what we can do to improve and to better serve you.
Partnerships with the Right Providers
In order to ensure that we bring you the best service offerings possible, we carefully select our software providers. We undertake a thorough evaluation of each of our providers' software and business practices prior to partnering to make sure that we are giving our customers the best possible value. You can be assured that the software that we select to offer to our customer and partner channels has been thoroughly tested and vetted by our technical staff and will operate without issue. We continually investigate new technologies to add to our portfolio based on customer feedback, industry demands, and our technology knowledge. We always welcome the opportunity of meeting and learning about technologies offered by providers and want to hear what you need to run your business even more effectively.
